1. Acceptance of Terms

By accessing or using any services from LaNasa Property Services Inc. ("LPS," "we," "us," or "our"), including our website, property management, tenant placement, maintenance coordination, or payment processing, you agree to these Terms of Use. If you do not agree, do not use our services.

2. Our Services

LPS provides residential and commercial property services. Engagements may include but are not limited to:

• Property management (rent collection, owner reporting, lease administration)
• Tenant placement (marketing, screening, lease execution)
• Maintenance coordination (vendor dispatch, work orders, oversight)
• Setup, onboarding, and listing services

Vendor invoices, government filing fees, and third-party platform charges are pass-through expenses and not included in LPS fees.

3. Payments and Billing

All payments are processed through approved payment processors. By completing onboarding, you authorize LPS to charge your payment method for fees described in your management agreement.

• All fees are non-refundable once services have commenced or deliverables have been provided.
• You agree NOT to initiate chargebacks, bank disputes, or payment reversals for delivered or partially delivered services (see our Refund and Dispute Policy).
• Refunds are governed exclusively by our separate Refund and Dispute Policy.
• Late or failed payments may result in immediate suspension of services.

4. No Guarantees or Warranties

ALL SERVICES ARE PROVIDED "AS IS" WITH NO GUARANTEES. We do not guarantee:

• Specific occupancy rates, rental amounts, or time-to-lease.
• Tenant performance after placement (rent payment, lease compliance, retention).
• Vendor work quality (vendors are independent and responsible for their own work).
• Performance or availability of third-party tools and platforms.

5. Termination and Right to Refuse Service

We reserve the right to refuse or terminate service to any client at any time, with or without notice, for non-responsive clients, policy violations, or scope/feasibility issues. Cancellation by either party follows the management agreement, typically requiring 30 days written notice.

6. Specific Service Disclaimers

Property Management

LPS acts as your agent under the management agreement. We do not own the property and are not liable for ownership-level decisions, capital expenditures, or insurance gaps.

Tenant Placement

Screening is performed using third-party reports and applicant disclosures. We rely on the accuracy of those sources and do not guarantee post-placement tenant behavior.

Maintenance Coordination

We dispatch and oversee independent vendors. Vendor work, warranties, and liability are between you and the vendor. LPS is not a contractor.

7. Intellectual Property

All content, templates, listings, photos, and proprietary materials produced by LPS are owned by LPS. You receive a limited non-exclusive license for your use only. No resale or reproduction without written consent.

8. Limitation of Liability

LPS is not liable for indirect, consequential, special, or punitive damages (lost rent, business interruption, property damage caused by third parties). Total liability is capped at amounts paid to LPS in the prior 12 months.

9. Indemnification

You agree to indemnify and hold LPS harmless from claims and losses arising from your property, your tenants, your vendors, or any prohibited chargebacks.

10. Dispute Resolution

Follow our Refund and Dispute Policy first. If unresolved, both parties agree to confidential mediation or binding arbitration in the State of Wyoming. No class actions and no jury trials.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws principles.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance.

13. Contact